EFFECTS OF A SMOKE FREE ENVIRONMENT ON CUSTOMERS The term smoke free environment is sometimes used indiscriminately to discuss both 100 percent smoke free areas as well as ventilated ones. Truly smoke free environment in a business is one in which no smoking is allowed within any company building or […]
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AUTOMATION AND THE SMALL BUSINESS Understanding and making use of automation-oriented strategic alternatives is essential for manufacturing firms of all shapes and sizes. It is particularly important for smaller companies, which often enjoy inherent advantages in terms of operational nimbleness. But experts note that whatever your company’s size, automation of […]
REQUIREMENTS FOR SUCCESSFUL QUALITY CIRCLES A quality circle is a participatory management technique that enlists the help of employees in solving problems related to their own jobs. A quality circle is defined as “a small group of employees doing similar or related work who meet regularly to identify, analyze, and […]
HOW TO DETERMINE OVERHEAD RATES Overhead expenses are those production and nonproduction costs not readily traceable to specific jobs or processes. Overhead expenses encompass three general areas: indirect materials, indirect labor, and all other miscellaneous production expenses, such as taxes, insurance, depreciation, supplies, utilities, and repairs. Therefore, overhead expense is […]
KEY COMPONENTS OF A TYPICAL LICENSING AGREEMENT A licensing agreement is a legal contract between two parties, known as the licensor and the licensee. In a typical licensing agreement, the licensor grants the licensee the right to produce and sell goods, apply a brand name or trademark, or use patented […]
HOW EMPLOYEES REACT TO OVERTIME Overtime is work done beyond the regular work hours per week. Any work over forty hours per week for an hourly worker is considered overtime. Businesses with seasonal peaks, with quotas and deadlines, or with the possibility of rush orders, will at some point probably […]
WHAT MAKES A GOOD TEAM? Teamwork is the foundation of all successful management. Managing teams well is a major and stimulating challenge to any manager, from novice to exceptional hand. A true team is a living, constantly changing, dynamic force in which a number of people come together to work. […]
HOW NON-COMPETITIVE AGREEMENTS WORK Non-competitive agreements are restrictive contracts between employers and employees that 1) prohibit workers from revealing proprietary information about the company to competitors or other outsiders or 2) forbid workers from themselves competing with their ex-employer for a certain period of time after leaving the company. Non-competitive […]
HOW MYSTERY SHOPPING CAN ALLOW FIRMS CREATE COMPETITIVE EDGE Mystery shopping is a term that describes a field-based research technique of using independent auditors posing as customers to gather information about product quality and service delivery by a retail firm. The “mystery shopper” poses as a customer in order to […]
HOW TO APPLY MARKET SHARE INFORMATION Market share refers to the percentage of overall volume of business in a given market that is controlled by one company in relation to its competitors. For example, if the total sale of a certain product in a market is $800, 000, and the […]