development

Editors Pick Management

Manage What? for Managers

Bernard Taiwo 5 years ago

Manage What? for Managers Responding Assertively to a Customer Complaint You are the assistant manager of a paint store. Your store manager and all the service technicians have already gone home for the day. The phone rings and you find yourself talking to Mrs Philip, a customer who says (in […]

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Chief Editor

Johny Watshon

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