WHEN TO LET DIFFICULT CUSTOMERS GO Successful business owners recognize that customer satisfaction is one of the essential elements of organizational prosperity. After all, providing quality service that clients appreciate not only ensures repeat business from them, but also encourages future “word-of-mouth” sales. But virtually all business operations will sooner...

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BUILDING A RELATIONSHIP TO OVERCOME PERSONAL BARRIERS Frankness, openness, and effective communication are essential to successful delegation, helping to build and sustain trust and overcome  many personal barriers. You  can reinforce trust and nurture mutual esteem through careful management.   Communicating Well When managers keep knowledge to themselves,communicate sporadically and...

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RECOGNIZING AND DEALING WITH BARRIERS TO DELEGATION Managers often find delegation difficult. Barriers preventing delegation are often based on negative feelings of insecurity and mistrust. The gains achieved through overcoming these feelings and beginning to trust will far outweigh any positive losses.   Doing It Yourself As a manger, you...

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KEYS TO EFFECTIVE DELEGATION Effective delegation is ultimately predicated on ensuring that a company’s workforce is sufficiently talented and motivated to take on the responsibilities that are delegated to them. New entrepreneurs often have difficulty figuring out what king of workers to hire. If the wrong people are hired, they...

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Chief Editor

Johny Watshon

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