HOW TO ANALYZE TEAM ROLES
In an effective team, each member knows their role thoroughly. While having their own strengths, they must also contribute to the “togetherness” of the team. It is the role of either team leader or senior manager to see that this happens.
Assessing Leadership Qualities
All leaders need strong personality traits to influence and function. Some if these attributes are internal, such as vision, but they always have to be complemented by external qualities, such as high visibility, to produce the utmost from team members. A team member needs to be both facilitator and inspirer – business team depends upon its leader to provide it with the facility to make decisions and the support to grow.
Leading a Team
The performance of any team depends on the quality of its collective thinking. How good are its decisions? This reflects the quality of its decision-making processes. The leader should strive to achieve a positive atmosphere, free from rigidity and envy, in which people compete with ideas – not egos. Team work does not function if the leader consistently puts forward ideas before others have had the chance to speak. In the classic Japanese method, the leader listens silently until every team member has expressed an opinion before making the decision for the whole team. A true team leader will facilitate, inspire, and implement rather than control.
Understanding Leadership Functions
The main task and function of a leader is to achieve the goals of the team. If you are a team leader, ensure that the team goals are achieved via these processes.
- Planning roles to be filled, and selecting appropriate individuals;
- Leading the team in meetings, starting with a discussion of team objectives and values;
- That targets are met and that values – above all, the values of working collectively – are observed by the team.
- Analyzing and correcting failures swiftly and surely – but always remembering to accelerate the successes just as enthusiastically;
- Carrying the responsibility of representing the team loyally to others, both inside and outside the organization.
Considering Roles
For a team to function most efficiently there are several key roles that should be filled. These include co-ordination, ideas person, critic, external contact, implementer, team leader, and inspector. It is useful to bear these roles in mind when you are considering candidates for team membership, although you should also look for people with the ability to perform the specific tasks on which your team’s operations depend. Never forget that the most important function of a team is to achieve the objective of the task in hand. Remember, too, that a friendly and open personality, and the ability and willingness to work with a group of people, are indispensable characteristics for a team player.
Dividing up Roles
It does not make sense to fit people into a strait-jacket. You may find a perfectly equipped external contact or critic, you may not. Try to match roles to personality rather than attempting to shoehorn the personality into the role. It is not necessary for each person to perform only one function. If the team has only a small number of members, doubling or trebling up the roles is fine – as long as all the needs of the team are truly covered and the members feel comfortable with their roles.
IDENTIFYING THE KEY ROLES WITHIN TEAMS
TEAM ROLES | CHARACTERISTICS |
TEAM LEADER
Finds new team members and develops the team working spirit. |
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CRITIC
Guardian and analyst of the team’s long-term effectiveness. |
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IMPLEMENTER
Ensures the momentum and smooth-running of the team’s actions. |
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EXTERNAL CONTACT
Looks after the team’s external relationships.. |
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CO-ORDINATOR
Pulls together the work of the team as a whole into a cohesive plan. |
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IDEAS PERSON
Sustains and encourages the team’s innovative vitality and energy. |
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INSPECTOR
Ensures that high standards are sought and maintained. |
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TIPS
- Always choose leaders on merit, regardless of other consideration.
- Look for a strong team commitment from a leader.
- Always reward merit, but never let errors go unremarked
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