A business concept is a concise description of an opportunity that contains fo0ur critical elements: the customer definition; the value proposition (or benefit to the customer) and the compelling story, the product /service; and the distribution channel or means of delivering the benefits to the customer. The business concept can […]
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All negotiation requires first-class communication skills. You need to be able to put forward proposals clearly and to understand exactly what the other side is offering. Such skills are vital in all kinds of management, so try to improve them. Preparing For Talks The better prepared a negotiation, the greater […]
Selling is basic to business, and not only in persuading external customers to buy. In all business situations, you can use established sales techniques to gain the agreement of others, enlist support, obtain resources, and overcome any opposition. Soft Selling All good selling is “soft”: you seek to establish a […]
BECOME Professionally Qualified Strategic Manager and Leader Professional Member of CISML And Licensed Chartered Strategic Management Practitioner STRATEGIC PURPOSE CISML was established in the United States of America as a Global Professional Qualification and Membership Institute. Has a distinctive focus on professional Strategic Management, Strategic Leadership, and Strategic Performance […]
It pays to take care of over-preparing and delivering speeches, whether for presentations, seminars, conferences or training. Audiences find it easier to absorb by the eye than by ear, so use audio-visual (AV) techniques when possible. Preparing Speeches Give yourself enough time to compose and rehearse your speech, including a […]
Are you wondering if your spouse is happy in your union? Here are twelve ways to know for sure. We call it “dropping the bomb” syndrome and it usually follows the same pattern. One partner believes their marriage is going along fine when the other suddenly announces it’s over – […]
A meeting with a staff member can be formal (part of the way the unit is formed) or informal (arranged to deal with a particular issue raised by either side). Use one-to-ones to check performance and find out if counselling or coaching is needed. Meeting Formally There are no fixed […]
Conveying to people, the purpose, means and extent of a task entrusted to them is a basic exercise in communication. Learn how to brief effectively – whether a client, colleague or supplier – and you will help a project on the way to success. Selecting A Brief There are a […]
Documents that are written well, easy to understand, and keep to the point are composed of those who have clarified their thoughts before writing. Make your letters effective by thinking before you write, and always writing what you think. Writing For Results All business letters have a purpose. The first […]
Courier and Logistics Management Institute in collaboration with TCB & ASSOCIATES presents Certification in Courier and Logistics Management. The course is essential for those in Courier, Logistics and Transport industry. This programme is designed to professionalize activities within the industry and further equip officers/managers and prospective professional with adequate skills […]
