HOW TO TAKE PHONE CALLS Receiving phone calls is different from making calls. Incoming calls can take you by surprise and interrupt you when you are unprepared. Develop techniques to reduce the time wasted and enable you to deal with callers when you wish to do so.   Making Time […]

5 Time-Sucking Tasks All Freelancers Should Automate in 2020 Source:https://images.unsplash.com/photo-1526948128573-703ee1aeb6fa?ixlib=rb-1.2.1&ixid=eyJhcHBfaWQiOjEyMDd9&auto=format&fit=crop&w=2250&q=80 When it comes to working as a freelancer, there’s no more important asset than your time. We’ve all heard something like this a million times. And yet, we continue to let less-important tasks absorb our time, sometimes finishing up the […]

Manage What? for Managers Responding Assertively to a Customer Complaint You are the assistant manager of a paint store. Your store manager and all the service technicians have already gone home for the day. The phone rings and you find yourself talking to Mrs Philip, a customer who says (in […]

HOW TO HIRE THE RIGHT TEAM Today, with ever more employees suing their bosses for wrongful discharge, sexual harassment, and racial/gender/age discrimination, it is increasingly important an entrepreneur understand how to hire. Hiring is not a simple matter of placing a help-wanted ad in the newspaper, receiving resumes, and then […]

WHY YOUR BUSINESS NEEDS A BRAND STRATEGY Most entrepreneurs generally start out by focusing on what they’re good at and what they can sell, but this is the cart-before-the-horse method of creating a long-term viable business. What every business needs first is a good brand strategy. If you don’t have […]

Chief Editor

Johny Watshon

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